Warranty

Material Quality Assurance & Warranty

All materials supplied and used by Cyrus Landscape Services Ltd. will be graded as No. 1, ensuring they meet industry standards for quality and durability. However, any defects or issues arising from the materials themselves will be subject to the manufacturer's warranty and must be directed to them for resolution.

Cyrus Landscape Services Ltd. is not responsible for material-related issues under the manufacturer's warranty.

Hardscape Installation

We provide a warranty on all hardscape installations, including patios, walkways, driveways, and retaining walls. This warranty covers issues related to craftsmanship, such as settling or shifting of pavers due to installation errors.

Cedar Fencing Installation

Our warranty ensures the proper installation of cedar fencing, covering the labor involved to guarantee that the work has been performed correctly. This includes assurance that the fence remains structurally sound and free from issues such as leaning or sagging. This does not cover:

Natural wood characteristics such as shrinking, warping, or cracking
Damage due to weather conditions, pests, or improper maintenance
Issues arising from ground movement or external forces

New Sod Installation

We guarantee the proper installation of new sod, ensuring even placement and initial establishment. This warranty does not cover:

Sod loss due to insufficient watering, improper care, or pest damage
Damage from foot traffic, pets, or environmental conditions beyond our control

Artificial Grass Installation

Our artificial grass installation warranty covers:

Proper grading, base preparation, and secure placement
Seam integrity and proper drainage functionality

This does not cover:

Damage caused by improper use, heavy furniture, or sharp objects
Wear and tear from excessive traffic or environmental conditions

Plant Installation

We ensure the proper planting of trees, shrubs, and other plants with best practices for soil preparation and placement. This does not cover:

Plant loss due to neglect, improper watering, extreme weather, or pest infestation
Natural seasonal changes affecting plant health

All warranty does not cover

Damage caused by weather conditions, including flooding, drought, storms, or frost.
Neglect, misuse, or failure to follow recommended maintenance practices.
Damage caused by pests, diseases, or invasive plants.
Normal wear and tear, including natural settling or shifting of materials.
It does not cover materials, as material warranties are provided by the manufacturer.
Alterations or repairs made by third parties without our prior approval.

General Warranty Conditions

The warranty applies only to installation services performed by Cyrus Landscape Services
Proper maintenance and care are the responsibility of the client.
Any outstanding balance past 30 days will void warranties and guarantees.
Warranties are not transferable to new homeowners if the property is sold.
If the property is sold, the new owner must sign a new agreement for any services or warranties.

If you experience any issues covered under this warranty,

please contact us as soon as possible.